Questions and answers

Things people ask before signing up.

If you have a question that isn't here, the contact page is the right place — for product questions, press, and partnerships. (For anything urgent, please use the resources at the bottom of this page.)

What is a Worry Tree, exactly?

It's a Cognitive Behavioural Therapy (CBT) technique for thinking through a worry in a structured way. You start with the thing on your mind, decide whether there's something you can actually do about it, and then either follow that thread to a small set of next steps or set the worry down with a brief technique for easing it.

The point of the structure is to interrupt rumination — the loop of thinking that doesn't go anywhere. anxietrees doesn't invent the technique; it gives you a calm place to do it.

Is this therapy?

No. anxietrees is a self-guided tool. It does not diagnose, treat, or manage mental-health conditions, and it isn't a substitute for working with a therapist, a GP, or any clinician.

If something you're going through is shaping your life in ways you want help with, please reach out to a clinician. The resources in the footer can be a starting point in the UK.

Who is this for?

Adults experiencing everyday anxiety — the kind that benefits from structured thinking, and from being able to look back over time at what you've actually worried about. It isn't designed for crisis, and it isn't designed to support clinical work without a clinician.

If you're in clinical care and your clinician thinks a tool like this would be useful alongside what you're already doing, you can use it; it isn't a replacement for that work.

Is it free?

Yes — anxietrees is free while we're in early access. We haven't decided on pricing yet, and we won't until we know whether it's genuinely useful to people over weeks and months.

Whatever we decide, accounts created during early access will be treated fairly — we won't ask you to start paying for something you joined under different terms. We're not in a rush to charge; we'd rather get it right first.

What happens to the things I write?

What you write is sent over an encrypted connection and stored on our servers, tied to your account. You can delete any tree, and your whole account, from inside the app at any time — that deletion is immediate and irrecoverable.

For the full detail of what we store, how long we keep it, who processes it on our behalf, and your rights under UK GDPR, please see our privacy policy.

Who sees what I write?

Nobody at anxietrees reads your worries. The text is processed by Anthropic's Claude model to generate the structured response you see in the app, under Anthropic's policy that data sent through the API is not used to train their models.

The aggregated, anonymous events we use to understand how the product is being used (signups, trees planted, crisis-pathway triggers) deliberately never contain the content of what you wrote. The privacy policy spells out exactly which events we capture.

What happens if I'm in crisis?

anxietrees is not equipped to help in a crisis. If you write something that indicates you are in acute distress or thinking about harming yourself, the app stops the worry-tree flow and shows you the same UK resources you can find in the footer of this page.

Those resources are the right destination in a crisis, not us. Please use them.

How is this different from a journaling app?

A journaling app is a place to write. anxietrees is a place to think through a single worry in a structured way, and — over time — to look back at the pattern of what you've worried about, what you ended up doing, and what actually came of it.

The longitudinal piece is the thing that's harder to do in a notebook or a chat that forgets: it requires the app to remember your trees, and to surface the picture back to you carefully, when you choose to look.

Can I delete my account?

Yes, from the account page in the app. Deletion removes your trees and your account immediately, with no recovery period.

You can also export everything you have written to a file before you delete, if you want a copy to keep.

Do I need an invite to join?

No. anxietrees is open — you can create an account from the home page and start straight away.

It was invite-only for a while during the earliest phase; that period has ended.

Who built this, and why?

One person, slowly and deliberately, because the tools available to people who worry have for a long time been either too clinical to use casually, or too gamified to take seriously.

The aim is something quieter and more honest, that earns its place by being useful over months — not by being addictive in the first week.